Set up Browser Companion — Step-by-step guide
Get the Browser Companion running in 4 steps. Takes less than 3 minutes.
Prerequisites
- A pingport account on the Paid plan or Trial
- Chrome, Firefox, Edge, Opera or Brave
Download & install the extension
The extension is currently available as a manual download from your customer portal. Download the right version and install it in your browser.
Download in the customer portal
Log in and go to Settings → Browser Companion. There you'll find the download for Chrome and Firefox.
Chrome, Edge, Opera & Brave
- Download the extension folder from the customer portal.
- Open chrome://extensions (or edge://extensions, opera://extensions).
- Enable Developer Mode in the top right.
- Click "Load unpacked" and select the downloaded folder.
Firefox
- Download the extension folder from the customer portal.
- Open about:debugging#/runtime/this-firefox and click "Load Temporary Add-on…".
- Select the manifest.json inside the downloaded folder.
Create a token
Go to Settings → Browser Companion in your pingport dashboard and create a new token.
Important: The token is only shown once. Copy it immediately!
Connect the extension
Click the extension icon in your browser, open settings and paste the copied token.
Get started
Visit a website from your pingport portfolio. The extension icon shows the Health Score and clicking opens the overlay with all quick actions.
Frequently asked questions
The extension doesn't recognize my website
Make sure the URL in your pingport portfolio matches exactly — including www or without www. The extension compares the current page's domain with your website URLs.
My token doesn't work
Check that you copied the token correctly and completely. If needed, revoke the old token and create a new one in settings.
Does it work with Safari?
Safari support is planned. Currently we support Chrome, Firefox, Edge, Opera and Brave.
Can I create multiple tokens?
Yes, you can create a separate token per browser or device. This way you keep control and can revoke individual tokens at any time.
Ready to get started?
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